Date of last update, 04/04/2025

GENERAL CONDITIONS OF SALE


1. Purpose

These General Conditions of Sale (GCS) define the rights and obligations of the parties

as part of the online sale of cosmetic products related to cryotherapy offered by Cryo

Caps (hereinafter "the Seller") on its website (hereinafter "the Site").


2. Acceptance of the T&Cs

The Client declares to have read these General Terms and Conditions and to have accepted them before validation

of his order. Validation of the order therefore constitutes unreserved acceptance of these terms and conditions

CGV.


3. Products

The products offered for sale are those described on the Site. The Seller strives to present and

describe the products as accurately as possible. However, variations may exist,

particularly due to technical limitations of color rendering on equipment

computers.


4. Price

Product prices are indicated in euros, all taxes included (TTC), excluding delivery costs.

Seller reserves the right to change prices at any time, but products will be invoiced on the

based on the prices in effect at the time the order is validated by the Customer.


5. Order

The Customer places an order on the Site by following the process provided for this purpose. The Seller confirms the

order by sending an email to the Customer. The sale is only concluded once the order has been confirmed by the Seller.


6. Payment

Payment is due immediately upon ordering. The Customer may pay by

credit card or any other means of payment accepted by the Seller. The Seller reserves the right

right to suspend or cancel any order in the event of non-payment or payment incident.


7. Delivery

The products are delivered to the

delivery address indicated by the Customer when ordering. The Seller undertakes to ship the products within the timeframes indicated on the Site. In the event of a delay in delivery, the

The customer will be informed and may cancel their order and obtain a refund of the amounts paid.


8. Withdrawal

In accordance with the legal provisions in force, the Client has

a period of 14 days from receipt of the products to exercise their right of withdrawal without having to provide reasons or pay penalties. The Customer must return the products in their original condition and complete. Return costs are the responsibility of the Customer.


9. Warranty

The products sold on the Site benefit from the legal guarantee of conformity and the guarantee against

hidden defects. In the event of non-conformity of

a product sold, it can be returned, exchanged or refunded.


10. Liability

The Seller cannot be held responsible for non-performance of the contract in the event of breach of

stock or unavailability of the product, force majeure, disruption or total or partial strike of

postal services and means of transport and/or communications.


11. Intellectual Property

All elements of the Site are and remain the intellectual and exclusive property of the Seller. No one is authorized to reproduce, exploit, redistribute or use for any purpose whatsoever, even partially, elements of the Site.


12. Personal data

The Seller undertakes to maintain the confidentiality of the information provided by the Customer.

information collected will be subject to computer processing intended for the management of the

order, delivery, and to the

improvement of the services offered.


13. Applicable law and disputes

These General Terms and Conditions are subject to French law. In the event of a dispute, the parties will endeavor to find a solution.

an amicable solution. Failing this, the French courts will have sole jurisdiction to settle the dispute.

For any questions regarding these T&Cs, you can contact our customer service at

the following address: cryocapscontact@gmail.com.